- When Windows is installing updates, let it finish. May take hours.
- When you see a website indicating you are infected and demands that you call a number to “fix” it, it’s fake. Reboot and ignore.
- Microsoft is currently pushing out a very large update called the “April” Edition for Windows 10 users. When it decides to install, let it finish. There is nothing you can do to make it install faster.
- If you get a call from someone out of the blue claiming that they have detected something bad on your computer, it’s fake. Hang up and ignore.
- Any new or existing computer must use a Solid State Drive or else it will run too slow. All Sauve’s built computers in nearly the last three years are using SSD technology.
- Internet Explorer is starting to reveal shortcomings. It’s no longer being updated and we are seeing various issues arise when viewing more modern websites. Our current recommended browser is Chrome. Microsoft Edge, which is built into Windows 10, is the replacement for Internet Explorer.
- Windows Live Mail users may find that their contacts and\or email are missing after installing the Windows 10 “April” Edition upgrade. Do not try to fix this or roll back the upgrade. Bring it in and we can probably get things right again.
- Never enter your email address and password into a website that appears after you click on something in an email. There is a good chance it’s a fake website designed to harvest your email and password.
- Document all your passwords and associated information. You will NEVER remember it and will eventually forget it, even if you enter the same password every day.
- Windows 95, 98, ME, 2000, XP, and Vista are no longer viable. Windows 7, 8, and 10 are the only usable operating systems. The exception is that you need to keep an outdated computer running in order to use old programs and hardware that won’t work on new computers.
Computer replacement is driven by software, not hardware. The hardware changes very little, but the software changes constantly. All that change will eventually require newer hardware to run.