Shop Services We Offer Award Winning Service and Support

Image of a portion of our shop referring to Shop Services

Best of the Lakeshore Aware Winner
Multi-year Winner!

Sauves’ award winning service and support has always been the cornerstone of our business.

Modern day computing devices contain the knowledge of thousands of engineers and designers. Our job is to present to our clients with well filtered, functional products and services that fit their needs.

Problems or changes will arise further down the road. That’s where our service is the ultimate backup to the inevitable and unavoidable diversification constantly taking place in the computer industry.

FAQ

  • We service computers and laptops.
  • We service tablets, phones, and Apple products on a case by case basis.
  • We offer soldering services along with data and program transfers to new computers.
  • We no longer service printers or sell individual computer parts. All components are installed by our technicians.
  • Contact us for anything you may need serviced.

We offer many forms of service including in-shop, remoteon-sitedata recovery and more. All of it is done with one goal in mind – return products and services to normal or improved functionality as quickly as possible in a timely manner.

In recent years, something called Cloud Services, which is just another name for things you use on the Internet, have made their appearance. We can navigate the techno-babble mine fields and filter it down to what you need and more importantly, what to avoid.

Our in-shop turn-around time is typically 24 hours. We ask for 2-3 days, but very few people can be without their equipment for that long without causing some degree of pain. There are times when parts need to be ordered so we try to look for alternative solutions that will make things usable until parts arrive. We have an article outlining what things can extend repair times and what you might be able to do to to minimize it

We are well aware of the need for rapid computer service.

We warranty our labor with no strings attached for 90 days. Even if something else should happen unrelated to the earlier repair, we take any previous charges into account, less the cost of parts. Bad luck does happen and we recognize that.

Labor costs can range from as low as free to a high of $198 for major things such as data recovery\corruption, installation, or rebuilding a computer from scratch. Typically labor costs average $99 or less, plus whatever parts or software may be required.

Contact Us

Feel free to contact us at (920) 794-7221, send us an email, or just stop in and chat. We may be in a position to offer assistance remotely, possibly saving you the task of bringing in the computer for service.

Author: Roaming Gnome

I sneak around the shop and watch everyone.